Case Study – Global Card & Payments Provider
Services Provided

Enterprise Delivery Automation

A Global Credit Card & Payments provider made a strategic decision to transform its entire technology delivery organization into an Agile Delivery model. Liberty was engaged to assist with this strategic transformation.

Overview

In order to compete with emerging FinTech competitors, a Global Credit Card & Payments provider made a strategic decision to transform its entire technology delivery organization into an Agile Delivery model. Liberty was engaged to provide perspective, design a change management organization and execute the change including metrics to track progress.

The Business Problem

The client initiated a program to transform its technology organization in order to deliver products to market faster and compete with its newly emerging Silicon Valley competitors. To achieve its goals, client Leadership began a 3 year agile transformation effort, including a substantial hiring program and automation of its SDLC tools and processes. Liberty was engaged to assist in mobilizing a program that could ultimately deliver on the automation goals set forth by leadership.

The Outcome

Liberty was initially engaged to define the automation transformation for the client’s largest technology unit. The team assisted by quickly identifying key areas of automation opportunity based on savings, developing a forecasting tool to allow leadership to quantify potential benefit, and mobilizing a dedicated program team to raise awareness of automation tools and processes. This soon led to Liberty being engaged to provide the same benefits to another unit for continued momentum.

$50

Million

Cost Savings Achieved in Year 1

Increased Operational Efficiency

  • Reduced Time to Market: Liberty was able to deliver changes that reduced the time to market by half over a 3 year period
  • Increased Quality: The team raised quality by helping design and institute processes that enabled over 50% of defects to be identified and fixed before SIT
  • Reduced Cost: $50M of $150M cost savings achieved in year 1 of a 3 program

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