Case Study – Leading Moving & Storage Company
Services Provided

ERP Ecosystem Selection & Process Optimization

Liberty was able to accelerate growth at one of America's leading moving and storage companies by developing a business led technology strategy. Find out how.

overview

Liberty delivered an 18 month business driven, technology roadmap designed to align out of sync business and technology units and drive a cohesive ERP platform designed to support future business growth.

The Business Problem

North America’s leading moving and storage company implemented a proprietary application for their ERP platform which was unable to perform effectively and was unable to scale to support their plans for future growth. The company asked Liberty to evaluate the health of their application portfolio and assist them in selecting a strategic software ecosystem to support the future state Enterprise Architecture. Lack of alignment between business and technology groups required an evaluation of the company’s business strategy to inform the technology roadmap.

The Outcome

Our team provided the client with a technology roadmap to help them achieve business targets with milestones, resourcing needs, and risks. Liberty recommended a combination of vendor solutions aligned to key business capabilities. The finalized business capability assessment informed the prioritization of strategic initiatives for the remainder of current year and subsequent fiscal year. The outputs of the capability gap analysis acted as an accelerator for the ERP Ecosystem implementation, highlighting areas requiring configuration or customization within the recommended solutions and jumpstarting the business process optimization. Additionally, Liberty was able to outline a recommended delivery approach based on the known implementation risks and prior delivery experience that gave the company a looking glass into the next 18 months.

Accelerated Growth

Liberty was able to accelerate growth by developing an 18 month roadmap that aligned previously out of sync business and technology owners in order to drive change. Our team of experts utilized the right mix of technology acumen combined with practical business knowledge to align the two groups and deliver a vision that all stakeholders could support.

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