The Business Problem
Over the past 10 years our client, a family owned manufacturing company, experienced rapid growth adding new customers and products to their portfolio. As the company grew, the processes to support Customer, Product and Vendor data could not keep pace. Pricing models and processes that supported the business when it was relatively small could not support the current and future business. Old pricing model’s were difficult to identify and update in the ERP system. Price book updates and job quotes demanded multiple excel spreadsheets and tribal knowledge, requiring extensive manpower hours, facilitating mistakes and unnecessarily leaving money on table in the form of excessive discounting in the field.