The Business Problem
From our previous work with the client on an ERP transformation program, we recognized there were potential opportunities to improve operating income by improving sales processes. We recommended an assessment of pricing policies, sales processes, and do a bottoms-up analysis of the discount and pricing strategy/tactics employed by their independent sales representatives. Our hypothesis, together with executive team, was that there were likely opportunities to use management reporting tools providing transparency into sales yield across the enterprise that would likely result in higher operating income margins.