Delivery Assurance

A Leading Financial Services Company | Digital Transformation

Modernizing its enterprise portfolio management and annual planning processes, designed and implemented a new portfolio planning process and solution to facilitate more informed resource allocation and investment prioritization decisions.

Impact At A Glance

Optimized Resource Deployment
Improved resource allocation efficiency across 6,000+ technology resources

Enhanced Strategic Alignment
Higher return on project investments and better alignment of spending with strategic goals

Streamlined Planning Process
Faster planning cycles, reduced administrative overhead, and increased process transparency

Project Overview

Liberty Advisor Group partnered with a major financial services company undertaking an enterprise-wide agile transformation. The client required assistance modernizing its enterprise portfolio management (EPM) and annual planning processes. The engagement focused on designing and implementing a new portfolio planning process and solution to enable more informed resource allocation and investment prioritization decisions across the organization.

The Business Problem

The company was navigating a complex enterprise-wide agile transformation, with different business units at varying stages of adoption. This resulted in fragmented operations: 

  • Each business unit utilized different portfolio planning processes.
  • Multiple, disconnected systems and offline spreadsheets were used for tracking and decision-making.
  • There was a lack of a consistent, enterprise-wide portfolio management process.
  • These inconsistencies made it challenging to make informed investment decisions and effectively manage over 6,000 technology resources spread across various initiatives.
  • The company needed a unified approach to complete its annual planning process and establish sustainable, consistent EPM practices.

Our Solution

Liberty Advisor Group collaborated closely with the client’s Enterprise Portfolio Management Office (EPMO), Finance, business, and technology teams to design and implement a modernized, end-to-end planning process and EPM solution. Key components included:

  • Central Resource Management: Defined and implemented a central resource management solution. This linked over 6,000 technology resources to the specific agile or shared service areas they supported, improving visibility and management of contractors and overall resource allocation. The system was designed to consistently estimate one-time labor costs, aiding prioritization.
  • Established Portfolio Data Standards: Developed and instituted common practices and definitions across the enterprise for how work, value, and cost were defined and measured. This standardization was crucial for comparing initiatives and focusing on realizing tangible business benefits. Liberty Advisor Group also led the associated education, adoption, and change management efforts.
  • Enterprise Portfolio System and Process Automation: Supported the implementation or enhancement of enterprise systems and automation capabilities to underpin the new, standardized portfolio management and planning processes, moving the client away from offline spreadsheets and disparate tools.

The Outcome

The implementation of the new Enterprise Portfolio Management solution yielded significant improvements:

  • Improved Resource Management: The client gained a centralized view and improved processes for managing its extensive technology resources, leading to better allocation and utilization.
  • More Informed Decisions: Standardized data and consistent processes enabled more reliable comparisons between potential investments, leading to better prioritization decisions aligned with strategic goals and tangible benefits.
  • Enhanced Consistency & Efficiency: A unified, enterprise-wide EPM process replaced previous fragmented approaches, streamlining planning activities and improving governance.
  • Foundation for Agility: The modernized EPM function provided a stronger foundation to support the ongoing enterprise agile transformation.

Conclusion:

Through its partnership with Liberty Advisor Group, the financial services company successfully modernized its enterprise portfolio management capabilities. By establishing central resource management, standardizing portfolio data, and implementing consistent processes supported by appropriate systems, the client achieved greater efficiency in resource deployment, enhanced strategic alignment in investment decisions, and reduced complexity in its planning cycles. This transformation provided essential support for the company’s broader agile objectives and positioned it for more effective execution of its strategic initiatives.

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