Insight Category: Financial Services

Across our clients in our Financial Services practice, Liberty saw three major trends in the financial services sector in 2019, and forecast these to continue into 2020: increased consumer credit, end-to-end digitization, and conversational commerce. Trend 1: Increasing Consumer Credit and Emerging Signs of Trouble Even though the economy has been strong, with unemployment at…

Robotic process automation which uses computers to tackle repetitive tasks—has very human benefits for mid-sized banks. It frees up staff for higher value work, streamlines operations, reduces costs, and plays a vital role in the digital transformation needed to compete with larger retail banks.

A Fortune 100 Financial Services company discovered a need to establish and mobilize a solid program/value management and governance organization to plan, track and measure the success of the investment.

Seeking a competitive advantage, many financial services providers have developed innovative products and services for their customers based on analyzing large volumes of data. Investing heavily in creating the infrastructure to pull together and analyze disparate data – only to discover that the expected return on that investment has not materialized. We have found that clients struggling with how to optimize their current and future investments in data and analytics must overcome several hurdles that cross the boundaries of technology, skill sets, and organizational readiness.